Privacy policy.
WillWise ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website and services in accordance with the General Data Protection Regulation (GDPR) and Irish Data Protection laws.
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1. Information We Collect
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We may collect and process the following data:
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Personal Identification Information: Name, address, email address, phone number, and other contact details.
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Financial Information: Payment details, if applicable.
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Usage Data: Information about your interactions with our website (e.g., IP address, browser type, operating system, etc.).
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Will-Related Data: Any information provided by you when drafting your will through our service.
2. How We Use Your Data
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We use your data to:
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Provide, maintain, and improve our services.
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Process payments and manage transactions.
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Communicate with you regarding your will or related services.
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Comply with legal obligations and resolve disputes.
3. Legal Basis for Processing
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We process your personal data under the following legal bases:
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Consent: When you voluntarily provide us with personal information.
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Contract: To fulfill the contract for our will writing services.
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Legal Obligation: To comply with legal requirements, including tax and regulatory obligations.
4. Data Retention
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We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
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5. Sharing Your Data
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We do not share your personal data with third parties, except:
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Service Providers: We may share data with trusted third-party vendors who help us provide our services (e.g., payment processors).
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Legal Obligations: If required by law or necessary to protect our legal rights.
6. Data Security
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We are committed to securing your personal data. We implement appropriate technical and organizational measures to protect against unauthorized access, loss, or destruction of your data.
7. Your GDPR Rights
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Under the GDPR, you have the following rights regarding your personal data:
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Right to Access: Request a copy of your personal data.
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Right to Rectification: Correct inaccurate or incomplete data.
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Right to Erasure: Request deletion of your data (subject to legal and contractual obligations).
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Right to Data Portability: Request transfer of your data to another provider.
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Right to Restrict Processing: Limit how we use your data.
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Right to Object: Object to data processing in certain circumstances.
To exercise any of these rights, please contact us at support@willwise.ie.
8. Cookies
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Our website uses cookies to enhance user experience. You can control the use of cookies through your browser settings.
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9. Changes to This Privacy Policy
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We may update this privacy policy from time to time. Any changes will be posted on this page with the updated effective date.
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10. Contact Us
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If you have any questions or concerns about this privacy policy or how your data is handled, please contact us at:
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Email: support@willwise.ie
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Postal Address:
WillWise,
ISM Training Centre,
Jamestown Business Centre,
Jamestown Road,
Finglas,
Dublin 11,
D11X853
Cookie Policy.
What are cookies?
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Cookies are small text files that are stored on your device when you visit our site. They play a key role in helping the website operate efficiently, enhancing security, personalizing your experience, and analyzing site performance. This policy outlines how we use cookies, the types we utilize, and how you can adjust your preferences.
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How we use cookies
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WillWise uses both essential and optional cookies. Essential cookies ensure the basic functionality of our website, such as enabling secure logins and saving consent choices. Optional cookies, often from third-party services, help us understand how visitors interact with our site, measure performance, protect user data, and display relevant ads.
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We may combine the information gathered through cookies with other data we hold about you to better serve you, as described in our Privacy Policy.
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Who we share your data with:
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WillWise Staff – Our team can access your data as needed to support you.
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Charities and Partners – Certain partners, such as charities, may access data relevant to the services you use.
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External Service Providers – We may share data with contractors and professional advisors for specific support tasks.
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Regulatory Bodies – We comply with legal requests for data where necessary.
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Potential Buyers – If WillWise is sold, data may be shared with the new owner.
Types of cookies we use
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Necessary Cookies
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These are essential for the site to work, such as for secure logins, processing payments, and managing your consent choices. These cookies are always enabled as they support the basic functionality of our site.
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Functional Cookies
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These cookies remember your choices and preferences, so you experience a more personalized visit when you return to our site.
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Analytics and Performance Cookies
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These cookies allow us to analyze site usage, like which pages are visited most often. This data helps us improve site performance and deliver content that matters to you.
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Targeting Cookies
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These cookies help us and third parties serve you relevant advertisements on other websites and social media platforms based on your activity on our site.
Managing your cookie preferences
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You can adjust your cookie settings anytime through our cookie consent banner. Additionally, most browsers provide ways to block or delete cookies. Refer to these links for guidance on managing cookies in popular browsers:
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Do Not Track
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Our site respects your browser’s 'Do Not Track' setting, disabling tracking tools like Google Analytics or Facebook ads if this feature is active in your browser.
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If you have any questions, feel free to reach out to us at support@willwise.ie or visit us at WillWise, ISM Training Centre, Jamestown Business Centre, Jamestown Road, Finglas, Dublin 11, D11X853.